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Happy Holidays from Daeco!

Posted: December 23, 2014

Love, joy and peace are the ingredients for a wonderful Christmas. We hope you find them all season long. Have a Merry Christmas and a Happy New year! Love:

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Give Priceless Holiday Gifts to Staff for Free

Posted: December 22, 2014

One of our favourite websites, Switch and Shift, has a great idea for holiday gifts for your staff this season. Best of all? They’re free. This article suggests the idea of giving “brainy benefits” that leave staff feeling happy and valued in the workplace. With a few days left before Christmas, give some of these ideas a shot! Give Priceless Holiday Gifts to Staff for Free Precious gems that leave staff feeling valued, also make work a fun a place to be. Few can afford priceless gifts for everybody at work, yet everybody can ring in holidays at work with...

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The Secret of Effective Motivation

Posted: December 16, 2014

We know that motivating staff comes in all forms. And we know that bonuses and financial incentives seem like the most effective way of getting employees to perform well. But this study performed by the Yale School of Management proves otherwise. They found that people were more motivated by internal reasons, rather than instrumental ones (like money). Read the article below, and then brainstorm about how you can give meaning to your employees’ work as way of motivating them.   There are two kinds of motive for engaging in any activity: internal and instrumental. If a scientist conducts research because...

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Why Customer Service People Still Give Terrible Customer Service

Posted: December 3, 2014

We all have our stories about terrible customer service we’ve received at one time or another. In fact, sometimes terrible customer service seems like the norm when dealing with various companies. Some of these experiences can be chalked up to the customer service rep just having a bad day. But have you though that maybe the company they work for is motivating this bad behaviour? Check out this article we found by Lisa Earle McLeod on her blog McLeod & More, Inc. It outlines the top three ways companies illicit bad customer service from their reps.  No ma’am, you cannot speak...

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